Terms of Service

Effective Date: January 13, 2026

Last Updated: January 13, 2026

1. Introduction

Welcome to EvenCal. These Terms of Service ("Terms") govern your access to and use of our web application, mobile application (iOS and Android), desktop application, and related services (collectively, the "Service")...

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Company Information

Legal Entity: EXPERIENCIA Y AVENTURA S.L.

CIF: B-76735919

Address: Avenida Rafael Puig Lluvina 19, Playa de Las Americas 38650, Santa Cruz de Tenerife, Spain

Contact Email: support@tenetra-booking.com

3. Service Description

EvenCal is a multi-tenant Software-as-a-Service (SaaS) platform that enables users to manage apartment bookings, synchronize with external booking platforms, and track rental statistics.

3.1 Service Features

4. Account Registration and Trial Period

4.1 Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Trial Period

New accounts receive a 14-day free trial period. During this period, you have full access to all Service features. No payment information is required to start your trial.

4.3 Account Termination

If you do not upgrade to a paid subscription within 14 days after your trial expires, your account will be placed in read-only mode. All data will be permanently deleted 14 days after trial expiration unless you upgrade to a paid plan.

5. Subscription and Payment

5.1 Subscription Plans

After your trial period, you may subscribe to our Pro plan for EUR 29 per month. Subscription fees are billed monthly in advance.

5.2 Payment Processing

All payments are processed securely through Stripe, Inc. By subscribing, you agree to Stripe's Terms of Service and Privacy Policy.

Payments are not processed through Google Play Billing. Subscriptions are managed exclusively through our website.

5.3 Refund Policy

Subscription fees are non-refundable except as required by law. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period.

5.4 Price Changes

We reserve the right to modify subscription prices with 30 days' advance notice to existing subscribers.

6. User Responsibilities

6.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

6.2 Content Responsibility

You are solely responsible for all data, information, and content you upload to the Service. You represent and warrant that you have all necessary rights to use such content.

7. Intellectual Property Rights

7.1 Our Rights

The Service, including all software, designs, text, graphics, and other content, is owned by or licensed to the Company and is protected by copyright, trademark, and other intellectual property laws.

7.2 Your Rights

You retain all rights to the content you upload to the Service. By using the Service, you grant us a limited license to use, store, and process your content solely to provide the Service to you.

7.3 License to Use

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

8. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our Privacy Policy.

8.1 Data Storage

All user data is stored on secure servers located within the European Union (Sybill hosting provider).

8.2 Data Backup

While we perform regular backups, you are responsible for maintaining your own backup copies of important data.

9. Service Availability and Modifications

9.1 Availability

We strive to maintain 99.5% uptime but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or other reasons.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to users.

10. Limitation of Liability

IMPORTANT: Please read this section carefully as it limits our liability.

10.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10.3 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or EUR 100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

12. Term and Termination

12.1 Term

These Terms remain in effect while you use the Service.

12.2 Termination by You

You may terminate your account at any time through the account settings or by contacting support.

12.3 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in fraudulent, illegal, or harmful activities.

12.4 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We will retain your data for 14 days after termination, after which it will be permanently deleted.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Santa Cruz de Tenerife, Spain.

13.3 Informal Resolution

Before filing a claim, you agree to contact us at support@tenetra-booking.com to attempt to resolve the dispute informally.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

14.5 Third-Party Services

The Service may integrate with third-party services (e.g., Booking.com, Airbnb, Stripe). Your use of such services is subject to their respective terms and conditions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on our website at least 30 days before the changes take effect.

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@tenetra-booking.com

Address: EXPERIENCIA Y AVENTURA S.L., Avenida Rafael Puig Lluvina 19, Playa de Las Americas 38650, Santa Cruz de Tenerife, Spain